• Everyone is different


When to register

You should register with HaloCare if you are a valid member of your funder (medical scheme) and if you have been diagnosed with any of the below-listed conditions. Registration should be done immediately after diagnosis or after joining your medical scheme.


You have been diagnosed with asthma.


You have been diagnosed with bronchiectasis.

Chronic Obstructive Pulmonary Disease (COPD)

You have been diagnosed with COPD.

Cardiac Failure

You have been diagnosed with cardiac failure.


You have been diagnosed with cardiomyopathy.

Coronary Artery Disease

You have been diagnosed with coronary artery disease.


You have been diagnosed with dysrhythmias.


You have been diagnosed with diabetes mellitus, type 1 or type 2.


You have been diagnosed with hyperlipidaemia.


You have been diagnosed with HIV.

  • Pre-exposure prophylaxis (or PrEP)

PrEP involves the use of antiretroviral (ARV) medications to prevent HIV infection.  PrEP may be used during periods of perceived high risk of HIV acquisition (for example with serodiscordant couples – one partner positive and the other negative). PrEP is recommended for use intermittently, as may be required, and not life long as with HIV positive patients.

  • Post-exposure prophylaxis (or PEP)

Post-exposure prophylaxis (PEP) is a short-term (one month) antiretroviral treatment to reduce the likelihood of HIV infection after potential exposure, either occupationally (needle injury or sexual assault) or through unprotected sexual intercourse.


You have been diagnosed with hypertension.

Mental Health Services

You have been diagnosed with a mental condition that requires Mental Health Services.


You have been diagnosed with cancer.

Maternity Programme

You have been diagnosed as being pregnant.

Why register?

Your funder (medical scheme) has contracted HaloCare to assist you in managing your chronic condition. When you are registered on our management programme we support you by:

  • Authorising your registered condition’s chronic medication according to the latest clinical guidelines and the funders rules.
  • Providing you with regular reminders (via telephone, SMS and email) to do follow-up blood tests and prescription renewals as per the funder rules.
  • Following up on abnormal blood results as per the clinical guidelines.
  • Evaluating your current health status and communicating it to the funder.
  • Regularly reminding you to utilise your Prescribed Minimum Benefits (PMB’s) that is specific to your condition. For example, doctor consultations and blood tests.
  • Providing advice and support on how to optimise your life living with a chronic condition.
  • These benefits are subject to your funder’s rules and validation.

How to register?

You can register by contacting our call centre during office hours.

  • Office-hours: 07:30 – 16:00
  • Call: +27 86 014 3258

The following information will be requested from you:

  • Membership number, name, surname and ID number.
  • Contact details: email address, telephone/cell phone number.
  • Treating doctor’s name, surname and practice number.
  • Date of diagnoses and treatment required to be authorised.
  • Pathology results.

A case manager will be in contact with you.